Thursday, December 20, 2012

The thing about 'unlimited' web hosting

So, iPage hosting tricked me into buying a full year contract. They said that they will provide unlimited hosting. But that's a BIG lie. Here are the actual limits:

Email inbox: 200MB (additional space can be purchased for extra $10 per month)
Email attachments: 5MB
Email attachments note: you cannot send EXE (applications) files. 
FTP upload speed: capped at 25KB/sec 


PHP limits:
post_max_size = 2M
max_execution_time = 90     ; Maximum execution time of each script, in seconds
max_input_time = 40 ; Maximum amount of time each script may spend parsing request data
memory_limit = 12M      ; Maximum amount of memory a script may consume (8MB)


Important secret: There is an undocumented feature that allows you to change those limits if you go here: iPage  Customer Login (takes you to control panel…)>Control Panel>>Scripting and Add-Ons>>CGI and Scripted Language Support>>PHP Scripting




Disk space: 
They say its unlimited but the contract says its not. Read this carefully: "we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in the normal operation of a personal or small business website".
And then they say this: 
"What happens if I exceed "normal" usage?
If we have concerns about your account's bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Generally, we provide customers with a minimum of 48 hours to make adjustments before taking the account offline."


So, if you go over 200-400MB of disk space they will suspend your account. Of course your money will not be refunded since you broke the contract.

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Before buying from iPage read that damn contract entirely!!!!

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